Privacy Policy

Privacy Policy


  1. DATA OF THE DATA CONTROLLER

Company Name: JAIME ARAGALL SABIRON (hereinafter, “ Tretze Shoes ” or the “ Controller ”).

CIF: 46126421J

Address: CARRER GRAUS, 10-12, ATICO 1, ESC.-B – 08017 – BARCELONA

Telephone: 681948742

Email for communications regarding data protection: INFO@tretze-shoes.com

  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

We process your personal data for the following purposes:

  1. Manage the development, fulfillment, and execution of the sales contract or services you have contracted through the Tretze Shoes website.

  1. Manage your data to register as a user on the website.

  1. Sending commercial communications by email or WhatsApp, such as the Tretze Shoes newsletter, which includes news and updates about our company, as well as updates to our product and service catalog.

  1. Manage your participation in contests, events, and other similar initiatives that we may promote.

  1. Respond to emails received at our corporate email addresses to maintain business relationships with entities, clients, or suppliers, and with the people who work or collaborate with them or with their legal representatives.


  1. Create commercial profiles based on information obtained from internal sources and your purchase history for the purpose of sending you personalized advertising related to products or services similar to those previously purchased that may be of interest to you, and analyze your purchasing behavior to improve our commercial offering.


The profile indicated will not, under any circumstances, be used to make automated decisions with legal effects or that may significantly affect you in a similar way (e.g., economic effects, denial of services, disadvantages compared to other customers, etc.) as it will only be used to send you commercial communications tailored to your interests.

  1. Manage and promote Tretze Shoes products and initiatives, including the capture and use of photographs and videos on various media and social media platforms, for professional purposes and without commercial use .


  1. RETENTION PERIOD OF YOUR DATA

Purpose

Storage period

  1. Manage the development, fulfillment, and execution of the sales contract or services you have contracted through the Tretze Shoes website.

We will process your data for the time necessary to process the purchase of the products or services you have acquired, including any returns, complaints, or claims associated with the purchase of the particular product or service.


In some cases, we will only process your data until you decide, such as payment (card) information that you have requested to store for possible future purchases (if this feature is available).


  1. Manage your data to register as a user on the website.

Until you decide to unsubscribe as a user.

  1. Sending commercial communications by email or WhatsApp, such as the Tretze Shoes newsletter, which includes news and updates about our company, as well as updates to our product and service catalog.

Until you withdraw your consent or unsubscribe from the service.

  1. Manage your participation in contests, events and other similar initiatives that we may promote

Until the initiative is completed, as well as the time required to comply with the corresponding legal obligations.

  1. Respond to emails received at our corporate email addresses to maintain business relationships with entities, clients, or suppliers, and with the people who work or collaborate with them or with their legal representatives.

For a reasonable period after your last interaction with us.

  1. Create commercial profiles based on information obtained from internal sources and your purchase history for the purpose of sending you personalized advertising related to products or services similar to those previously purchased that may be of interest to you, and analyze your purchasing behavior to improve our commercial offering.


The profile indicated will not, under any circumstances, be used to make automated decisions with legal effects or that may significantly affect you in a similar way (e.g., economic effects, denial of services, disadvantages compared to other customers, etc.) as it will only be used to send you commercial communications tailored to your interests.

For a reasonable period after your last interaction with us.

  1. Manage and promote Tretze Shoes products and initiatives, including the capture and use of photographs and videos on various media and social media platforms, for professional purposes and without commercial use .

Until you ask us to delete it.


  1. LEGITIMATION AND DATA COLLECTED

The legal bases for the processing of your personal data corresponding to each of the purposes included in section 2 above are as follows:


  1. Purpose 1 : The processing of your data is necessary for the execution of the contract of sale or provision of services that binds us to you.

  1. Purpose 2 : The legitimate basis for processing your data is the consent you give us for such purposes.

  1. Purpose 3 : The legitimate basis for processing your data is the consent you give us for such purposes.


  1. Purpose 4 : The legitimate basis for processing your data is the consent given for such purposes by the interested party and the management of the contractual relationship when participation in the initiative is regulated by legal bases.

  1. Purpose 5 : The legitimate basis for processing your data is our legitimate interest in responding to your requests or queries that you submit to us through the various means of contact available (email and/or telephone). When you contact us, in particular, to manage incidents related to your order or the product/service purchased through the website, processing will be necessary for the execution of the sales contract.


  1. Purpose 6 : The legitimate basis for processing your data is our legitimate interest in profiling based on internal sources and your purchase history, to personalize our commercial offers and marketing activities.

  1. Purpose 7 : The legitimate basis for processing your data is the consent you give us for such purposes.


5- DATA TRANSFER

No data transfers or international transfers of your data to third parties are foreseen, except that (i) Tretze Shoes has previously obtained the due consent of the users; (ii) they must be communicated to public bodies and authorities in those cases in which a legal norm so establishes and (iii) likewise, we inform you that your personal data may be communicated to the following categories of data processors: providers of commercial communications, web platform, CRM, payment management, office automation, IT maintenance and development, management, accounting, auditing, consulting and legal representation. Some of these data processors may be located outside the European Economic Area, in which case, Tretze Shoes will ensure that the recipient countries of the data have received an adequacy decision from the European Commission or, otherwise, that the corresponding standard clauses are subscribed.


6- USER RIGHTS

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of legal claims. For reasons related to your particular situation, you may object to the processing of your data. In this regard, the Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of potential legal claims. You may also exercise your right to data portability and withdraw the consent you have provided at any time, without affecting the lawfulness of the processing based on the consent provided prior to its withdrawal.


6.1. How do I exercise my rights?

To exercise your rights, you must contact the Controller by sending a written communication, in which you specify which right you wish to exercise and where you properly identify yourself, to the email address INFO@tretze-shoes.com , or to our postal address Paseo de la Bonanova, 116, 08017, Barcelona (Spain).


Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data. However, before filing such a claim, you can always contact us at INFO@tretze-shoes.com .